Outages

Planned outages

To provide a safe and reliable supply of electricity we must ensure the network is well maintained. We are required to shut down live electricity in the following areas for our team to work safely.

The areas listed below are approximate and all those affected by a planned outage should have received notification from their retailer. If you are unsure, please phone your retailer. If you require any further information regarding the following shutdowns, please call our 24/7 faults line on 0800 206 207. For updates on unplanned power outages, please check our Facebook page or call our faults line.

UPDATE Last updated: 13 May 2025 - 12:07 PM

Region Date Ref Area affected Duration Reason Customers Alternative date Notice
East Coast 12th May 2025 (Mon) 3611 Tauwhareparae Rd 9:00 AM - 11:00 AM To install generators & dismantle HV line 49 13th May 2025 (Tue) Scheduled
East Coast 13th May 2025 (Tue) 4562 Gisborne-Tolaga Bay 50kV 8:00 AM - 4:00 PM 50kV Pole maintenance 0 14th May 2025 (Wed) Scheduled
East Coast 13th May 2025 (Tue) 3615 Rangitukia Rd Beach Rd East Cape Rd 9:00 AM - 4:00 PM Dismantle HV line for tree clearing 48 15th May 2025 (Thu) Scheduled
East Coast 14th May 2025 (Wed) 3612 Tauwhareparae Rd 2:00 PM - 4:00 PM To remove generators & reinstate HV line 49 15th May 2025 (Thu) Scheduled
East Coast 15th May 2025 (Thu) 4563 Gisborne-Tolaga Bay 50kV 8:00 AM - 4:00 PM 50kV Pole maintenance 0 16th May 2025 (Fri) Scheduled
East Coast 15th May 2025 (Thu) 4550 Tolaga Bay Substation 8:00 AM - 4:00 PM 50kV Switch maintenance 0 16th May 2025 (Fri) Scheduled
East Coast 15th May 2025 (Thu) 3616 Waiapu Rd Waiau Rd 9:00 AM - 4:00 PM To replace HV poles 15 16th May 2025 (Fri) Scheduled
East Coast 21st May 2025 (Wed) 3625 Main Rd Tauwhareparae Rd Hauiti Rd Wharf Rd Whakatatara Rd Shelton Rd Monkhouse St Uawa Parade 12:30 PM - 4:00 PM Safety isolation for signage installation 127 22nd May 2025 (Thu) Scheduled
East Coast 21st May 2025 (Wed) 3626 Parkinson St 8:30 AM - 12:00 PM To install NZTA signage 11 22nd May 2025 (Thu) Scheduled

Region Date Ref Area affected Duration Reason Customers Alternative date Notice
Gisborne 12th May 2025 (Mon) 5219 Manuka St Puriri St Konini St 9:00 AM - 11:00 AM To connect LV cables 57 14th May 2025 (Wed) Scheduled
Gisborne 12th May 2025 (Mon) 3614 Pakowhai Rd 9:00 AM - 4:00 PM To replace HV pole 16 13th May 2025 (Tue) Scheduled
Gisborne 13th May 2025 (Tue) 1804 Moanui Rd 9:00 AM - 4:00 PM To Replace HV X-Arm 5 14th May 2025 (Wed) Scheduled
Gisborne 13th May 2025 (Tue) 4551 Matawhero Substation 8:00 AM - 4:00 PM 50kV Switch maintenance 0 14th May 2025 (Wed) Scheduled
Gisborne 13th May 2025 (Tue) 5215 Tuaraki Rd 9:00 AM - 3:00 PM To replace LV poles 10 14th May 2025 (Wed) Scheduled
Gisborne 16th May 2025 (Fri) 5221 Williams St Disraeli St 9:00 AM - 3:30 PM To replace LV Poles 26 19th May 2025 (Mon) Scheduled
Gisborne 16th May 2025 (Fri) 5225 Wharekopae Rd 9:00 AM - 12:00 PM Replace LV Pole 4 23rd May 2025 (Fri) Scheduled
Gisborne 19th May 2025 (Mon) 5220 Huxley Rd 9:00 AM - 11:00 AM To connect LV cables 11 26th May 2025 (Mon) Scheduled
Gisborne 19th May 2025 (Mon) 5222 Grafton Rd De Costa Ave Gladstone Rd 9:00 AM - 12:00 PM To replace LV Pole 39 20th May 2025 (Tue) Scheduled
Gisborne 20th May 2025 (Tue) 4566 Parkinson Substation 8:00 AM - 4:00 PM T1 maintenance 0 21st May 2025 (Wed) Scheduled
Gisborne 20th May 2025 (Tue) 3617 Back Ormond Rd 9:00 AM - 12:00 PM To upgrade Transformer 29 21st May 2025 (Wed) Scheduled
Gisborne 21st May 2025 (Wed) 4567 Kaiti Sub 8:30 AM - 4:00 PM 50kV CB maintenance 0 22nd May 2025 (Thu) Scheduled
Gisborne 21st May 2025 (Wed) 3622 Darwin Rd Gaddums Hill Rd Heatherlea St Magnolia St Haache Rd 9:00 AM - 10:30 AM To replace pole 173 22nd May 2025 (Thu) Scheduled
Gisborne 21st May 2025 (Wed) 5227 Herschell Rd 12:00 PM - 2:00 PM To Replace Pole 23 22nd May 2025 (Thu) Scheduled
Gisborne 21st May 2025 (Wed) 3627 Mangamoteo St Makakahi St Allan Ave Hansen Rd 9:00 AM - 2:00 PM To carry LV works in subdivsion 36 23rd May 2025 (Fri) Scheduled
Gisborne 22nd May 2025 (Thu) 5218 McDonald St 9:00 AM - 11:00 AM To connect LV cables 40 23rd May 2025 (Fri) Scheduled
Gisborne 22nd May 2025 (Thu) 4568 Matawhero Sub 8:30 AM - 4:00 PM 50kV CB maintenance 0 23rd May 2025 (Fri) Scheduled
Gisborne 22nd May 2025 (Thu) 5224 Riverside Rd 9:00 AM - 1:00 PM To connect LV cables 20 23rd May 2025 (Fri) Scheduled
Gisborne 22nd May 2025 (Thu) 3630 Atkinson St Ormond Rd Bryce St Bulli St Emily St 8:30 AM - 12:30 PM To replace HV/LV Pole 99 23rd May 2025 (Fri) Scheduled
Gisborne 22nd May 2025 (Thu) 5229 Stout St Elsthorpe Ave Atkinson St 1:00 PM - 5:00 PM To replace LV Pole 26 23rd May 2025 (Fri) Scheduled
Gisborne 23rd May 2025 (Fri) 3628 Wharekopae Rd 9:00 AM - 1:00 PM To replace HV pole 3 30th May 2025 (Fri) Scheduled
Gisborne 23rd May 2025 (Fri) 5228 Campbell Rd 1:00 PM - 4:30 PM To replace LV pole 1 30th May 2025 (Fri) Scheduled
Gisborne 23rd May 2025 (Fri) 3629 Scott St Haldane Rd Birrell St Andrew St Redmond St 8:30 AM - 9:30 AM To replace HV insulators 75 26th May 2025 (Mon) Scheduled
Gisborne 23rd May 2025 (Fri) 4570 Carnarvon Substation 8:30 AM - 4:00 PM Install 50kV equipment 0 3rd Jun 2025 (Tue) Scheduled
Gisborne 27th May 2025 (Tue) 3619 Matawai Rd Main Rd Cross Well Rd Hatten Lane 8:30 AM - 4:30 PM To Cut Trees 16 3rd Jun 2025 (Tue) Scheduled
Gisborne 28th May 2025 (Wed) 3620 Matawai Rd Main Rd Cross Well Rd Hatten Lane 8:30 AM - 4:30 PM To Cut Trees 16 4th Jun 2025 (Wed) Scheduled
Gisborne 28th May 2025 (Wed) 3633 Whangara Rd State Highway 35 Pakarae Rd Pa Rd 8:30 AM - 4:30 PM Replace 11kV Poles 16 29th May 2025 (Thu) Scheduled
Gisborne 28th May 2025 (Wed) 4571 Parkinson Substation 8:00 AM - 4:00 PM 50kV switchgear maintenance 0 29th May 2025 (Thu) Scheduled
Gisborne 29th May 2025 (Thu) 4572 Parkinson Substation 8:00 AM - 4:00 PM 50kV switchgear maintenance 0 30th May 2025 (Fri) Scheduled
Gisborne 29th May 2025 (Thu) 5230 Albert St 8:30 AM - 4:30 PM Replace LV Service Poles 72 30th May 2025 (Fri) Scheduled
Gisborne 30th May 2025 (Fri) 3587B Lavenham Rd 3:30 PM - 3:45 PM Civil Works isolation 3 31st May 2025 (Sat) Scheduled

Region Date Ref Area affected Duration Reason Customers Alternative date Notice
Wairoa 12th May 2025 (Mon) 3631 Wairoa Hospital 9:00 AM - 12:00 PM To cutover to new cable & transformer 1 13th May 2025 (Tue) Cancelled - Rescheduled
Wairoa 19th May 2025 (Mon) 3631 Wairoa Hospital 9:00 AM - 12:00 PM To cutover to new cable & transformer 1 20th May 2025 (Tue) Scheduled
Wairoa 20th May 2025 (Tue) 5217 Fitzroy St Kopu Rd 9:00 AM - 4:00 PM To replace LV Poles 6 21st May 2025 (Wed) Scheduled
Wairoa 21st May 2025 (Wed) 3618 Kopu Rd Whakamahi Rd Fitzroy Rd 9:00 AM - 4:00 PM To connect new HV line 9 22nd May 2025 (Thu) Scheduled
Wairoa 22nd May 2025 (Thu) 3623 Wahinahina Way 9:00 AM - 1:00 PM To upgrade 400V Tx W1095 4 23rd May 2025 (Fri) Scheduled
Wairoa 23rd May 2025 (Fri) 3632A Ruakituri Rd Mangaroa Rd 9:00 AM - 4:00 PM To replace Tx Pole 8 26th May 2025 (Mon) Scheduled
Wairoa 23rd May 2025 (Fri) 3632A1 Ruakituri Rd Mangaroa Rd 8:00 AM - 9:00 AM To isolate LV lines 9 26th May 2025 (Mon) Scheduled
Wairoa 23rd May 2025 (Fri) 3632A2 Ruakituri Rd Mangaroa Rd 3:30 PM - 4:00 PM To reinstate LV lines 9 26th May 2025 (Mon) Scheduled
Wairoa 26th May 2025 (Mon) 4573 8:00 AM - 4:00 PM Generator maintenance 0 27th May 2025 (Tue) Scheduled
Wairoa 28th May 2025 (Wed) 3634 Kitchener St Black St Karaka St Rata Place Kauri St 8:00 AM - 5:00 PM To Replace RMU 55 29th May 2025 (Thu) Scheduled

 

Report an outage

24/7 FAULTS LINE - 0800 206 207