Planned and unplanned outages
To provide a safe and reliable supply of electricity we must ensure the network is well maintained. We are required to shut down live electricity in the following areas for our team to work safely.
The areas listed below are approximate and all those affected by a planned outage should have received notification from their retailer. If you are unsure, please phone your retailer. If you require any further information regarding the following shutdowns, please call our 24/7 faults line on 0800 206 207. For updates on unplanned power outages, please call our faults line on 0800 206 207.
| Status | Ref | Date | Duration | Affected Area | Customers | Reason | Notice | Alternative Date |
|---|---|---|---|---|---|---|---|---|
| Planned | 3332 | Thu, 13 Aug 2026 | 8:30 AM - 4:30 PM | Koia Rd | 7 | To replace HV poles | Cancelled - not using alt date | Fri, 14 Aug 2026 |
| Planned | 3324 | Fri, 14 Aug 2026 | 8:30 AM - 4:30 PM | Maraehara Rd | 32 | To install new & replace HV poles | Scheduled | Mon, 17 Aug 2026 |
| Planned | 3326 | Tue, 18 Aug 2026 | 8:30 AM - 4:30 PM | Maraehara Rd | 32 | To replace HV defect poles | Scheduled | Wed, 19 Aug 2026 |
| Planned | 4810 | Tue, 18 Aug 2026 | 8:00 AM - 5:00 PM | Ruatoria-Te Araroa 50kV | 0 | Tower maintenance | Scheduled | Wed, 19 Aug 2026 |
| Planned | 3327 | Wed, 19 Aug 2026 | 8:30 AM - 4:30 PM | Maraehara Rd | 32 | To replace HV defect poles | Scheduled | Thu, 20 Aug 2026 |
| Planned | 3328 | Fri, 21 Aug 2026 | 8:30 AM - 4:30 PM | Maraehara Rd | 32 | To replace HV defect poles | Scheduled | Mon, 24 Aug 2026 |
| Planned | 3338 | Thu, 27 Aug 2026 | 9:00 AM - 4:30 PM | SH 35 Waiapu Rd Golfcourse Rd | 10 | To replace 50kV & 11kV Poles | Scheduled | Fri, 28 Aug 2026 |
| Planned | 5422B | Tue, 1 Sep 2026 | 1:00 PM - 4:00 PM | Waiapu Rd | 1 | Replace LV Pole | Scheduled | Wed, 2 Sep 2026 |
| Planned | 5423B | Tue, 1 Sep 2026 | 9:00 AM - 12:00 PM | Waiapu Rd | 1 | Replace LV Pole | Scheduled | Wed, 2 Sep 2026 |
No outages
There are currently no known outages on our network. If you believe there is an outage that we're not aware of, please call our 24/7 faults line 0800 206 207.
