Outages

Planned outages

To provide a safe and reliable supply of electricity we must ensure the network is well maintained. We are required to shut down live electricity in the following areas for our team to work safely.

The areas listed below are approximate and all those affected by a planned outage should have received notification from their retailer. If you are unsure, please phone your retailer. If you require any further information regarding the following shutdowns, please call our 24/7 faults line on 0800 206 207. For updates on unplanned power outages, please check our Facebook page or call our faults line.

UPDATE Last updated: 14 August 2025 - 12:00 AM

Region Date Ref Area affected Duration Reason Customers Alternative date Notice
East Coast 13th Aug 2025 (Wed) 4626-1 Tokomaru Bay Substation 8:00 AM - 4:00 PM T1 maintenance 0 14th Aug 2025 (Thu) Scheduled
East Coast 14th Aug 2025 (Thu) 4626-2 Tokomaru Bay Substation 8:00 AM - 4:00 PM T1 maintenance 0 15th Aug 2025 (Fri) Scheduled
East Coast 22nd Aug 2025 (Fri) 3745 Horehore Rd Makarika Rd Karewa Rd Matahiia Rd 9:00 AM - 2:00 PM To Replace ABS 68 25th Aug 2025 (Mon) Cancelled - not using alt date
East Coast 26th Aug 2025 (Tue) 3748 Waiapu Rd 9:00 AM - 2:00 PM To Replace 11kV Pole 3 27th Aug 2025 (Wed) Scheduled
East Coast 2nd Sep 2025 (Tue) 3765 Waiomatatini Rd Amiria Ave 8:30 AM - 12:30 PM To replace HV pole 5 3rd Sep 2025 (Wed) Scheduled
East Coast 10th Sep 2025 (Wed) 4635 Gisborne - Tokomaru Bay 50kV 8:00 AM - 5:00 PM Replace insulators & clear trees 0 11th Sep 2025 (Thu) Scheduled

Region Date Ref Area affected Duration Reason Customers Alternative date Notice
Gisborne 13th Aug 2025 (Wed) 3735 Matawai Rd Main Rd Te Karaka Pitcher Rd Poynter Rd Newman Rd 8:30 AM - 5:00 PM To Connect HV Line 46 15th Aug 2025 (Fri) Moved to alternate date
Gisborne 13th Aug 2025 (Wed) 3716 Utting Rd Monck Rd Baillie Rd 9:00 AM - 4:00 PM To Cut trees 10 13th Aug 2025 (Wed) Scheduled (Alternate Day)
Gisborne 14th Aug 2025 (Thu) 3732 Motu Falls Rd Marumoko Rd 9:00 AM - 4:00 PM To Replace 11kV Poles 17 15th Aug 2025 (Fri) Moved to alternate date
Gisborne 15th Aug 2025 (Fri) 3732 Motu Falls Rd Marumoko Rd 9:00 AM - 4:00 PM To Replace 11kV Poles 17 15th Aug 2025 (Fri) Scheduled (Alternate Day)
Gisborne 15th Aug 2025 (Fri) 3739 Motu Falls Rd 9:00 AM - 4:00 PM To Replace 11kV Poles 6 18th Aug 2025 (Mon) Scheduled
Gisborne 15th Aug 2025 (Fri) 3751 Hihiroroa Rd South Wharekopae Rd 9:00 AM - 5:00 PM To cut Trees 20 29th Aug 2025 (Fri) Scheduled
Gisborne 15th Aug 2025 (Fri) 3735 Matawai Rd Main Rd Te Karaka Pitcher Rd Poynter Rd Newman Rd 8:30 AM - 5:00 PM To Connect HV Line 46 15th Aug 2025 (Fri) Scheduled (Alternate Day)
Gisborne 19th Aug 2025 (Tue) 3733 Phillips Rd 9:00 AM - 5:00 PM Replace 11kV Poles 5 25th Aug 2025 (Mon) Scheduled
Gisborne 19th Aug 2025 (Tue) 3736 Matawai Rd Main Rd Te Karaka Pitcher Rd Poynter Rd Newman Rd 8:30 AM - 5:00 PM To Connect HV Line 46 20th Aug 2025 (Wed) Scheduled
Gisborne 19th Aug 2025 (Tue) 3740 Marumoko Rd 9:00 AM - 4:00 PM To Replace 11kV Poles 4 20th Aug 2025 (Wed) Scheduled
Gisborne 19th Aug 2025 (Tue) 3742 Ngakoroa Rd 8:30 AM - 4:00 PM To Replace 11kV Poles 23 20th Aug 2025 (Wed) Scheduled
Gisborne 21st Aug 2025 (Thu) 3741 Marumoko Rd 9:00 AM - 4:00 PM To Replace 11kV Poles 4 22nd Aug 2025 (Fri) Scheduled
Gisborne 21st Aug 2025 (Thu) 3743 Ngakoroa Rd 8:30 AM - 4:00 PM To Replace 11kV Poles 1 22nd Aug 2025 (Fri) Scheduled
Gisborne 22nd Aug 2025 (Fri) 3744 Ngakoroa Rd 8:30 AM - 4:00 PM To Replace 11kV Poles 1 25th Aug 2025 (Mon) Scheduled
Gisborne 22nd Aug 2025 (Fri) 3752 Lake Rd 9:00 AM - 4:00 PM To Install New Transformer 6 25th Aug 2025 (Mon) Scheduled
Gisborne 26th Aug 2025 (Tue) 3753 Pilmer Rd Tucker Rd King Rd 9:00 AM - 12:30 PM Shelterbelt trimming 45 27th Aug 2025 (Wed) Scheduled
Gisborne 26th Aug 2025 (Tue) 3758 Kanakanaia Rd 9:00 AM - 4:30 PM Replace 11kV Poles 6 27th Aug 2025 (Wed) Scheduled
Gisborne 28th Aug 2025 (Thu) 3759 Kanakanaia Rd 9:00 AM - 4:30 PM Replace 11kV Poles 6 29th Aug 2025 (Fri) Scheduled
Gisborne 28th Aug 2025 (Thu) 3761 Bushy Knoll Rd 9:00 AM - 4:30 PM To Replace ABS 10 29th Aug 2025 (Fri) Scheduled
Gisborne 29th Aug 2025 (Fri) 3760 Kanakanaia Rd 9:00 AM - 4:30 PM Replace 11kV Poles 6 1st Sep 2025 (Mon) Scheduled
Gisborne 9th Sep 2025 (Tue) 4630 GIS-TUI-1 110kV 8:30 AM - 4:00 PM Collect CA samples 0 9th Sep 2025 (Tue) Scheduled
Gisborne 30th Sep 2025 (Tue) 4624 GIS-TUI-2 110kV 6:30 AM - 5:30 PM Replace 110kV Poles 0 1st Oct 2025 (Wed) Scheduled
Gisborne 1st Oct 2025 (Wed) 4624A GIS-TUI-2 110kV 6:30 AM - 5:30 PM Replace 110kV Poles 0 2nd Oct 2025 (Thu) Scheduled
Gisborne 2nd Oct 2025 (Thu) 4625 GIS-TUI-1 110kV 6:30 AM - 5:30 PM Replace 110kV Poles 0 3rd Oct 2025 (Fri) Scheduled
Gisborne 3rd Oct 2025 (Fri) 4625A GIS-TUI-1 110kV 6:30 AM - 5:30 PM Replace 110kV Poles 0 4th Oct 2025 (Sat) Scheduled
Gisborne 4th Oct 2025 (Sat) 4625B GIS-TUI-1 110kV 6:30 AM - 5:30 PM Replace 110kV Poles 0 5th Oct 2025 (Sun) Scheduled
Gisborne 5th Oct 2025 (Sun) 4625C GIS-TUI-1 110kV 6:30 AM - 5:30 PM Replace 110kV Poles 0 6th Oct 2025 (Mon) Scheduled
Gisborne 6th Oct 2025 (Mon) 4625D GIS-TUI-1 110kV 6:30 AM - 5:30 PM Replace 110kV Poles 0 6th Oct 2025 (Mon) Scheduled
Gisborne 7th Oct 2025 (Tue) 4633 GIS-TUI-2 110kV 6:30 AM - 5:30 PM Replace 110kV Poles 0 8th Oct 2025 (Wed) Scheduled
Gisborne 8th Oct 2025 (Wed) 4633A GIS-TUI-2 110kV 6:30 AM - 5:30 PM Replace 110kV Poles 0 9th Oct 2025 (Thu) Scheduled

Region Date Ref Area affected Duration Reason Customers Alternative date Notice
Wairoa 13th Aug 2025 (Wed) 3728 Onepoto Rd Waimoko Rd Lake Rd Tuai Village Tuai Main Rd 9:00 AM - 4:30 PM To Replace 11kV Poles 174 14th Aug 2025 (Thu) Scheduled
Wairoa 14th Aug 2025 (Thu) 5272 Valley Rd Tuai 9:00 AM - 2:00 PM To Replace LV Pole 10 15th Aug 2025 (Fri) Moved to alternate date
Wairoa 15th Aug 2025 (Fri) 5272 Valley Rd Tuai 9:00 AM - 2:00 PM To Replace LV Pole 10 15th Aug 2025 (Fri) Scheduled (Alternate Day)
Wairoa 16th Aug 2025 (Sat) 7004 Waihirere Rd State Highway 2 South Wairoa 9:00 AM - 4:00 PM To Relocate 11kV Line 5 17th Aug 2025 (Sun) Scheduled
Wairoa 19th Aug 2025 (Tue) 3746 Titirangi Rd Jackson Rd Preston Rd 8:30 AM - 4:30 PM To replace HV poles 16 20th Aug 2025 (Wed) Scheduled
Wairoa 20th Aug 2025 (Wed) 3737 Apatu St 8:30 AM - 5:00 PM To Replace RMU 26 21st Aug 2025 (Thu) Scheduled
Wairoa 26th Aug 2025 (Tue) 3754 Kaiwaitau Rd Mahanga Rd 8:30 AM - 5:00 PM To replace HV poles 35 27th Aug 2025 (Wed) Scheduled
Wairoa 28th Aug 2025 (Thu) 3756 Cricklewood Rd Patunamu Rd Rangiahua Rd Titirangi Rd Ruapapa Rd Lake Rd 9:00 AM - 4:30 PM To Replace 11kV Poles 137 29th Aug 2025 (Fri) Scheduled
Wairoa 29th Aug 2025 (Fri) 3762 Awamate Rd Bell Rd Aranui Rd 10:00 AM - 1:00 PM To Replace 11kV Poles 23 1st Sep 2025 (Mon) Scheduled
Wairoa 29th Aug 2025 (Fri) 3763 Rohepotae Rd Putere Rd Arapata Rd 10:00 AM - 4:00 PM To Replace 11kV Pole 20 1st Sep 2025 (Mon) Scheduled
Wairoa 1st Sep 2025 (Mon) 3762b Awamate Rd Bell Rd Aranui Rd 10:00 AM - 1:00 PM To Replace 11kV Poles 23 2nd Sep 2025 (Tue) Scheduled
Wairoa 3rd Sep 2025 (Wed) 3764 Rohepotae Rd Putere Rd Arapata Rd 8:30 AM - 4:30 PM To Replace 11kV Pole 18 4th Sep 2025 (Thu) Scheduled
Wairoa 23rd Sep 2025 (Tue) 3757 Clydebank Frasertown Tukemokihi Maru Maru Opoiti Lake Rd Titirangi Rangiahua Cricklewood Pihanui Ruapapa 8:30 AM - 4:00 PM To replace HV Pole 408 24th Sep 2025 (Wed) Scheduled

 

Report an outage

24/7 FAULTS LINE - 0800 206 207