Planned and unplanned outages
To provide a safe and reliable supply of electricity we must ensure the network is well maintained. We are required to shut down live electricity in the following areas for our team to work safely.
The areas listed below are approximate and all those affected by a planned outage should have received notification from their retailer. If you are unsure, please phone your retailer. If you require any further information regarding the following shutdowns, please call our 24/7 faults line on 0800 206 207. For updates on unplanned power outages, please call our faults line on 0800 206 207.
| Status | Ref | Date | Duration | Affected Area | Customers | Reason | Notice | Alternative Date |
|---|---|---|---|---|---|---|---|---|
| Planned | 3391 | Tue, 13 Oct 2026 | 9:00 AM - 4:00 PM | Waitahaia Rd | 7 | Replace Poles | Scheduled | Wed, 14 Oct 2026 |
| Planned | 3396 | Tue, 13 Oct 2026 | 9:00 AM - 4:00 PM | Ihungia Rd | 9 | To replace HV poles | Scheduled | Wed, 14 Oct 2026 |
| Planned | 4830 | Thu, 15 Oct 2026 | 7:00 AM - 5:00 PM | Ruatoria Substation | 0 | Gen2 quarterly maintenance | Scheduled | - |
| Planned | 3392 | Thu, 15 Oct 2026 | 9:00 AM - 4:00 PM | Waitahaia Rd | 7 | Replace Poles | Scheduled | Fri, 16 Oct 2026 |
| Planned | 3404 | Thu, 15 Oct 2026 | 9:00 AM - 4:00 PM | Ihungia Rd | 9 | To replace HV poles | Scheduled | Fri, 16 Oct 2026 |
| Planned | 3393 | Fri, 16 Oct 2026 | 9:00 AM - 4:00 PM | Waitahaia Rd | 7 | Replace Poles | Scheduled | Mon, 19 Oct 2026 |
| Planned | 3405 | Fri, 16 Oct 2026 | 9:00 AM - 4:00 PM | Ihungia Rd | 9 | To replace HV poles | Scheduled | Mon, 19 Oct 2026 |
| Planned | 4838 | Mon, 19 Oct 2026 | 7:30 AM - 5:00 PM | Te Araroa Substation | 0 | T1 condition assessment | Scheduled | - |
| Planned | 4840 | Tue, 20 Oct 2026 | 7:30 AM - 5:00 PM | Te Araroa Substation | 0 | T1 condition assessment | Scheduled | - |
| Planned | 3413 | Wed, 21 Oct 2026 | 9:00 AM - 4:00 PM | Ihungia Rd | 3 | To Replace Poles | Scheduled | Thu, 22 Oct 2026 |
| Planned | 3414 | Thu, 22 Oct 2026 | 9:00 AM - 4:00 PM | Ihungia Rd | 3 | To Replace Poles | Scheduled | Fri, 23 Oct 2026 |
| Planned | 3417 | Fri, 23 Oct 2026 | 9:00 AM - 4:00 PM | Ihungia Rd | 8 | To Replace Poles | Scheduled | Mon, 26 Oct 2026 |
| Planned | 3421 | Wed, 28 Oct 2026 | 9:00 AM - 4:00 PM | Ihungia Rd | 7 | Replace Defect Poles | Scheduled | Thu, 29 Oct 2026 |
| Planned | 3422 | Fri, 30 Oct 2026 | 9:00 AM - 4:00 PM | Ihungia Rd | 8 | Replace Defect Poles | Scheduled | Thu, 5 Nov 2026 |
| Planned | 3423 | Tue, 3 Nov 2026 | 9:00 AM - 4:00 PM | Waiomatatini Rd Awanui Rd | 15 | To replace HV poles | Scheduled | Wed, 4 Nov 2026 |
| Planned | 3428 | Tue, 3 Nov 2026 | 9:00 AM - 4:00 PM | East Cape Rd, Main Rd | 6 | Replace Defect Poles | Scheduled | Wed, 4 Nov 2026 |
| Planned | 3429 | Thu, 5 Nov 2026 | 9:00 AM - 4:00 PM | East Cape Rd, Main Rd | 6 | Replace Defect Poles | Scheduled | Fri, 6 Nov 2026 |
| Planned | 3430 | Fri, 6 Nov 2026 | 9:00 AM - 4:00 PM | East Cape Rd, Main Rd | 6 | Replace Defect Poles | Scheduled | Mon, 9 Nov 2026 |
| Planned | 3427 | Tue, 10 Nov 2026 | 9:00 AM - 4:00 PM | Kakariki Rd, Waiomatatini Rd, Awanui Rd | 25 | Replace Defect Poles | Scheduled | Wed, 11 Nov 2026 |
| Planned | 3431 | Thu, 12 Nov 2026 | 9:00 AM - 4:00 PM | Kakariki Rd, Waiomatatini Rd | 10 | Replace Defect Poles | Scheduled | Fri, 13 Nov 2026 |
| Planned | 3434 | Thu, 12 Nov 2026 | 9:00 AM - 4:00 PM | Waiomatatini Rd, Awanui Rd | 15 | Replace Defect Poles | Scheduled | Fri, 13 Nov 2026 |
| Planned | 3432 | Fri, 13 Nov 2026 | 9:00 AM - 4:00 PM | Kakariki Rd, Waiomatatini Rd | 10 | Replace Defect Poles | Scheduled | Mon, 16 Nov 2026 |
| Planned | 3433 | Fri, 13 Nov 2026 | 9:00 AM - 4:00 PM | Waiomatatini Rd, Awanui Rd | 15 | Replace Defect Poles | Scheduled | Mon, 16 Nov 2026 |
No outages
There are currently no known outages on our network. If you believe there is an outage that we're not aware of, please call our 24/7 faults line 0800 206 207.