For most customers getting connected to the Firstlight Network is easy.
Large capacity connections, and connections that require new lines or cables to be installed, have more specialised requirements.
Completing our ‘Application for Service’ form is the best place to start. This is required for all new connections and for alterations to existing connections which may affect the operation of the network.
You will need the go-ahead from your energy retailer and they will also need you to complete a separate application.
Residential and commercial connections
This is how the process works, starting with our Application for Service form.
Find out moreSolar/distributed generation
If you want to install solar or other types of DG, you need to apply to us first.
Find out more